30 Day Money Back Guarantee

If your product isn't exactly what you need, send it back to us within 30 days and we'll refund or replace it free of charge.

Returns in 3 simple steps:

  1. Contact us within 30 days
  2. Send it back to us
  3. We will refund or exchange

Need to return an item?

Please fill out the form below giving as much detail as possible, alternatively you can call us on 03300 555 203
Our colleagues will endeavour to get back to you within 3 working days.

Submit returns request >


*Terms Apply:

  • Returns accepted within 30 days of purchase, unused and in original packaging
  • Please be aware some products, with extended lead times, sourced directly from our suppliers plus large or bulky items, may be subject to a restocking fee.  For more detailed information see our Terms & Conditions.

Repairs & Warranties
Our standard warranty offered on our products is 1 year (parts & labour). In many cases we offer longer warranties, this is indicated against our products online and in our catalogues. 


Looking for help?
Get in touch!

Telephone: 03300 555 203

Our Customer Solutions Team will get back to you as soon as possible.

We have designed our cleaning & catering supplies website to be as simple as possible! Start shopping now!